Support

Last updated: November 4, 2026

Need help with Bracket Maker? Email support@worthatry.co with your device model, iOS version, app version and what went wrong. If a bracket looks wrong, include the number of entrants, the format and the match number.

In the app, Settings is the gear at the top of the home screen. Settings → Contact support writes to us too.

How do I add teams or players?

Tap New bracket, then type the names one per line or paste a list from Notes, Messages or a spreadsheet. Numbers and bullets at the start of a copied list (“1.”, ”-”, ”•”) are dropped. A bracket holds 2 to 128 entrants. You can also start from a saved roster.

How is the bracket seeded?

The order of the list is the seeding: the first name is seed 1. Seeds 1 and 2 are placed in opposite halves so they can only meet in the final, and the top four only in the semifinals. Before the first result is in, drag names in the Entrants tab to reorder them, or tap Shuffle for a random draw.

What happens with an odd number of entrants?

A bracket is always 2, 4, 8, 16, 32, 64 or 128 slots, so a field in between gets byes, and the top seeds get them. A seed with a bye goes straight into round 2. Every bye faces a real entrant, so no match is ever played between two byes.

How does double elimination work?

Everyone plays until they lose twice. A loss in the winners bracket drops you into the losers bracket at the right spot; a loss there knocks you out. The winners-bracket champion meets the losers-bracket champion in the grand final. With Bracket reset on (the default), if the losers-bracket champion wins the grand final, a second match decides it, so nobody is out before their second loss. With One match, the grand final decides it. You can change this in the Entrants tab until the grand final is played.

How do I enter a score or fix a wrong one?

Tap a match on the bracket or in the Matches tab, tap the winner, and add a score if you keep one. A higher score picks the winner for you; for a tie, tap who goes through. To fix an earlier result, open that match and change it: if later matches depended on it, the app lists them first, then resets only those. Undo in the top bar brings back the exact earlier state.

Can I change the seeds after play starts?

No: once a result is in, the seeds are locked so every result stays with the right people. You can still fix the spelling of any name by tapping it in the Entrants tab. To reseed, choose More → Clear all results first.

How do I share or print the bracket?

Tap Share in the top bar and choose Share as a picture or Share or print as PDF, then pick Messages, Mail, Save Image, Save to Files or Print. A large bracket’s PDF is split into pages so names stay readable.

How do I run the same event again?

Open the event, tap More → Run it again for a fresh copy of the field and format with no results. To keep a list for many events, choose More → Save entrants as a roster, or create rosters from the home screen.

Where are my events saved?

Only on this iPhone or iPad. There is no account, and events are not synced through iCloud or our servers, so we cannot recover them. Deleting the app deletes your events. A full backup of your device made with iCloud Backup or a computer may include them.

How do I restore a purchase?

Tap Restore purchases at the bottom of the plans screen, signed in with the Apple Account you bought with. The plans screen opens whenever Pro isn’t active: on a new device or after reinstalling, it appears at the end of the short setup. Settings → Unlock also opens the same screen.

How do I cancel or manage my subscription?

On your iPhone or iPad, open Settings, tap your name, then Subscriptions, choose Bracket Maker and tap Cancel Subscription. Subscribers can also use Settings → Your purchase in the app. Cancel at least 24 hours before the renewal date to avoid the next charge; Pro stays on until the end of the week you paid for. Deleting the app does not cancel a subscription. The lifetime purchase never renews, so there is nothing to cancel. For refunds, use Apple’s Report a Problem.

Does it work without internet?

Yes. Once Pro is unlocked, making, scoring, sharing and printing brackets all work offline. Buying or restoring Pro needs a connection.

How do I delete my data?

Delete an event from its More menu. Settings → Delete my data removes every event, result, roster and your settings from the device. It does not cancel a subscription. See the privacy policy for data held by our service providers.

Read the Privacy Policy or the Terms of Use, or contact support@worthatry.co.